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Urgent support, Crisis and Emergency

If you are experiencing crisis and are under the care of a mental health team with a specific care plan that states who to contact when you need urgent care, follow this plan.

If you already have a crisis number to call in an emergency, please call this first.

Samaritans offer a free 24 hour listening support phone line.

Call them on 116 123.

Shout offers free confidential 24/7 crisis text support for times when you need immediate assistance.

Text “SHOUT” to 85258.

CALM is the Campaign Against Living Miserably, for people in the UK who are feeling down or struggling with their mental health.

You can contact them daily between 5pm-midnight. Call them on 0800 58 58 58 or chat online for free with trained staff.

Papyrus‘s HopelineUK is available to young people under 35 that are experiencing suicidal urges.

You can contact them 9am-10pm weekdays and 2pm-10pm on weekends. Call on 0800 068 41 41 or text them on 07786 209697.

NHS 111 is an urgent advice line for non-emergency illness.

You can call them on 111.

In cases of serious illness or risk to life, call the emergency services on 999 and ask for an ambulance.

You can also visit your local A&E department, even in cases of mental health emergency.